AST Return and Exchange Policies

AST Pet Support Suits  -  Exchanges Only

 

Because all AST Pet Support Suits are custom made, there are no returns. Please measure your dog carefully to be sure that you get accurate measurements. We want you to be satisfied with your purchase, so take a little extra time to be sure of your dog’s dimensions; it may save you from ever needing to worry about our Exchange Policy, below.

 

             TIP! You can place clear plastic wrap or an old towel or pillowcase between your pet and the AST Support Suit™ for the first fitting. This can reduce the hair and smell transferred to the Suit in the event that it needs to be exchanged.

 

             Please notify us Immediately if you feel you desire an exchange. Exchanged Suits must be Completely Clean, and Odorless and returned in as close to new condition as possible. We will be unable to issue an exchange for Support Suits that appear used, dirty or smelly. Such Suits will be returned to the buyer. The Buyer must pay all shipping charges (USPS Priority Mail). We will wait for the exchanged suit to be returned to us prior to shipping the replacement. There is a $60.00 fee on all Exchanged Suits.

 

             We want your Suit to be the right one for your pet. If you have any questions, please Contact Us so we can try to help you and your dog get the most out of your AST Pet Support Suit.

 

 

AST Get-a-Grip Dog Lift Harnesses  -  Exchanges and Returns

 

             TIP! You can place clear plastic wrap or an old towel or pillowcase between your pet and the AST Get-a-Grip Dog Lift Harness for the first fitting. This can reduce the hair and smell transferred to the Harness in the event that it needs to be exchanged or returned.

 

             Please notify us immediately if you need to return or exchange your Get-a-Grip Dog Lift Harness. All Returned/Exchanged Get-a-Grip Harnesses must be Completely Clean and Odorless, and be returned in as close to new condition as possible. We are unable to process returns or exchanges of harnesses that appear used, dirty or smelly; items in this condition will be returned to the buyer. The Buyer must pay all shipping charges (USPS Priority Mail). In the event of an exchange, we will wait for the original Harness to be returned to us prior to shipping the replacement.

There is a $25.00 restocking fee on all Get-a-Grip returns/exchanges.

 

If you have any questions, please Contact Us so we can try to help you and your dog get the most out of your Get-a-Grip Dog Harness.
The AST Support Suit is a dog support sling designed to help lift a dog and provide support and control of a dog that needs help getting up, walking or moving up or down stairs. It is also great for active dogs when hiking over rocky or uneven terrain. The AST Support Harness combines attributes of a chest harness with those of a body sling to create an end-to-end lift system that fits well and lifts the whole dog. The AST Support Harness for Dogs gives disabled dog owners a way to help dogs walk after surgery or help dogs upstairs, and the AST dog harness is also a great lift aid for arthritic dogs. The AST Get-a-Grip Dog Lift Harness has many of the same great features found in the Support Suit, with a broader range of fit for more widespread applications. If you need to move a dog, Get a Grip!

Animal Suspension Technology        Helping Humans Help Their Pets
Attach the handles to the four suspension points and you are ready to help your dog. These handles are adjustable and can be used to lift a dog by yourself or lift a dog as a team, with one person on each side. The AST Support Suit provides a way for you to help your disabled or aging dog get up and outside, and there is no better way to move a large breed dog. If you need to lift and assist a very large dog, this is the giant breed harness for you. We custom build each one to fit your dog's individual body shape for unbeatable support and control.Get a Grip on your dog with Animal Suspension Technology's new Get-a-Grip Dog Lift Harness. The Get-a-Grip lift harness is designed to snap on around the dogs head and forelegs, so, like the AST Pet Support Suit, there is no need to feed your dog through loops of strap. Get a Grip dog harnesses are excellent canine mobility aids and make a great dog first aid harness - Put one in your first aid kit or take a Get-a-Grip along while hiking with your dog. If you want extra control over your dog while traveling, go with AST and Get-a-Grip! Veterinarians, canine rescue workers, humane societies and dog boarders and groomers can all use the Get-a-Grip. The broad range of fit makes it a great choice for anyone that needs to move a dog, active or injured.

AST Pet Support Suit

AST Get-a-Grip Dog Lift Harness

AST Pet Support Suits™ and Get-a-Grip Dog Lift Harnesses™ are Made in the USA - Patent Pending.